Internship Position Description
Required Education/Experience: Sketching, CAD,Photo Shop, Adobe,Illustration, Acrobat, Excel Responsibilities:
□ assisting our CAD team doing technical sketches
□ making color cards
□ assisting with sales tools May also be responsible for:
□ assisting on photo shoots
□ attending Dallas Market
□ Occasionally returning samples
Pay: mileage to and from the office (.555 cents/mile) + $5/day allowance for lunch Length: Summer (exact dates negotiable)
Hours: 30-40 hours per week
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Data Entry/ Customer Service Representative
Entry Level Responsibilities:
□ Answers daily inbound customer servicecalls
□ Maintains a professional and courteous attitudewith customers
□ Coordinates across departments to solve customerconcerns
□ Communicates regularly with sales team
□ Resolves cancellation, past completion or shortage of goods on order
□ Handles input of substitute goods on orders for replacement of non-manufactured styles
□ Communicates to the customer "best sellers" that were not purchasedto help improvetheir retailing of the line
□ Entry and management of evolving datafor software systems, including embroidery data integration
□ Enters orders and processes returnsand credits
□ Coordinates information and changes betweensoftware systems
□ Communicate customer feedbackand ideas to team
□ Other duties as assigned Required Qualifications
□ Customer Service and/ or Data Entry experience
□ Strong communications skills
□ Organized, detail oriented
□ Analytical Skills and ability to problem solve
□ Willing to learn
□ Strong Computer and Microsoft Officeskills, especially Excel
□ High school diploma Preferred Qualifications
□ Some college is a plus
□ Strong social media skills
□ Experience with ERP systems
□ Experience with Aria and/or RepSpark